Dear Simon,

On December 9, 2016 we had a network outage event that affected the availability of your website, unitypress.org, which is hosted on our platform.

We wanted to provide you a detailed update here regarding the network outage, how our team responded and the steps we are taking to prevent this from occurring in the future.

We are committed to providing you the highest quality service.

Thank you for being a valued customer.

Sincerely,



Ron LaSalvia
President & Chief Operating Officer, Endurance International Group